Agent Helper by Swifteq is an AI-powered tool designed to boost the productivity of customer service teams. It suggests sentence completions that are relevant and personalized to each conversation, reducing repetitive typing and ensuring a consistent brand tone. It leverages unsupervised deep learning to detect message-reply patterns in historical helpdesk conversations, providing intelligent autocomplete suggestions to customer service agents.
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VoiceofCustomer
Eclipse AI takes the guesswork out of understanding and retaining your customers by merging chat, surveys, audio/video calls, emails, and online reviews into one platform.
Exclipse allows you to create unique surveys or integrate existing surveys.
Get actionable insights that highlight areas of improvement and boost your Customer Experience KPIs.
Focus on executing strategies that matter instead of manual data analysis.
Questions that Eclipse AI can answer for you:
- What are the top reasons why customers are churning?
- What are the most common pain points that customers are experiencing?
- What are the best ways to improve the customer experience?
- What are the most effective ways to retain customers?
How it works:
- Listen: Connect and amalgamate your omnichannel voice-of-customer data.
- Understand: Identify real-time trends and warning signs that affect customer retention.
- Act: Receive AI-assisted insights that lead to increased customer retention.
Grammar checker
Trinka is a word-wrangling, syntax-slinging AI sidekick for academic and technical writing. Trinka sniffs out those hard-to-spot errors that traditional grammar checkers might miss. Great for advanced English grammar gaffes and scientific style snafus. Watch your writing transform from drab to fab!
Trinka finds difficult errors unique to academic writing that other grammar checker tools don’t. From advanced English grammar errors to scientific tone and style.
A specialized grammar checker and language enhancement tool designed for academic and technical writing, ensuring precision and professionalism across all subjects. Trinka's algorithm has been trained using academic papers from various fields so it has the authority to suggest relevant corrections and suggestions tailored to your subject area.
Trinka goes beyond basic grammar and spelling corrections to ensure that your writing is both polished and precise. It also includes a plagiarism checker. Free for up to 10,000 words per month.
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