The gUnify Salesforce Connector AI is a cloud-based solution designed for Salesforce users whose VoIP service provider operates on the BroadWorks platform. This application automates the logging of incoming and outgoing call data, captures user call notes, and records this information directly within Salesforce. It also enables click-to-dial functionality from any number appearing in a Google Chrome browser, connecting calls through the user's VoIP service provider.
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