Startup Ideas AI

Thimble AI is a sales call analysis extension designed to streamline workflows by quickly analyzing call transcripts. It provides insightful summaries of calls, including the current state and next steps, saving users time by automatically identifying critical information and presenting it in an actionable format. Users can also ask their own questions and receive results.

Balto AI is a Contact Center AI software designed to help solve customer problems faster. It offers features like agent guidance, automated QA, business insights, coaching, call summarization, and more. Balto AI integrates with various CRMs and phone systems to provide seamless access to customer data and enhance call management. It assists agents by providing dynamic prompts, compliance checklists, and coaching alerts during customer interactions, ensuring they adhere to scripts and handle objections efficiently.