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Contact Center
Dialogview is a Smart Contact Centre Solution that provides a one-view interface for various customer interactions, including live chat, audio/video call, intuitive bot, screen sharing, canned responses, group conversations, document repository, and schedule meetings.09 Jun 2023Readmore -
AI customer service
10 Apr 2024Readmore -
Cloud CX
Content Guru is a leading global provider of enterprise cloud Customer Experiences (CX) and contact center solutions, specializing in AI-powered customer communications. Their flagship products, storm® CX and brain® AI, offer market-leading availability, scalability, and customer satisfaction through omni-channel and omni-data communications. They provide solutions for various industries, including financial services, healthcare, and government, helping organizations improve customer satisfaction, deliver mission-critical communications, and scale rapidly to meet contact demand.19 Jul 2024Readmore -
AI customer support
Deepdesk is an AI customer support automation platform designed to enhance agent efficiency and customer satisfaction within LivePerson's LiveEngage and Clarabridge Engage. It understands conversations, automates repetitive processes, and provides smart features like reply suggestions and autocomplete to assist agents in their daily tasks.03 Jun 2024Readmore -
Omnichannel
klink.cloud is an omnichannel customer engagement platform that streamlines customer support by integrating voice and non-voice communication channels, such as in-app calls, social media messaging, email, and SMS. It offers a unified CX platform with features like omnichannel contact center, telephony, AI & workflow automation, and transactional chatbots.27 Jul 2024Readmore