Deskroom is a consultation assistant service for CS and CX teams, providing a Knowledge Management System (KMS) and answer recommendation features. It automates the creation of a Knowledge Base from various file formats and recommends the most relevant answers during customer consultations.
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Knowledge Management System
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Bodt is an AI chatbot that develops customer service and engagement on your website.
Features
-24/7 Multilingual AI Support: Bodt excels in generating accurate responses to complex conversations, ensuring your customers receive the support they need around the clock and in multiple languages.
-Proactive Engagement: Enhance the user experience by proactively recommending products and collecting leads.
-Enhanced Visibility: Bodt provides specific information, giving visibility to your website's content and products.
-Conversational Knowledge Hub: Bodt acts as a centralized hub for all important information about your organization.
-Log-In for Employees and Complete Data Security: Ensure data protection and encryption with Bodt's secure log-in feature.
-Optimize Operations and Data Analytics: Leverage Bodt's insightful analytics to craft effective strategies and identify areas for improvement.
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