eDesk is a customer service software designed for eCommerce businesses. It unifies tickets and order data from all sales channels into a single platform, making customer support easier and more efficient. eDesk helps streamline support, drive loyalty, and grow businesses by providing tools such as AI-powered chatbots, smart inboxes, and integrations with various marketplaces, D2C platforms, communication channels, and management & automation tools.
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eCommerce customer support
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AI Chatbot
Bodt is an AI chatbot that develops customer service and engagement on your website.
Features
-24/7 Multilingual AI Support: Bodt excels in generating accurate responses to complex conversations, ensuring your customers receive the support they need around the clock and in multiple languages.
-Proactive Engagement: Enhance the user experience by proactively recommending products and collecting leads.
-Enhanced Visibility: Bodt provides specific information, giving visibility to your website's content and products.
-Conversational Knowledge Hub: Bodt acts as a centralized hub for all important information about your organization.
-Log-In for Employees and Complete Data Security: Ensure data protection and encryption with Bodt's secure log-in feature.
-Optimize Operations and Data Analytics: Leverage Bodt's insightful analytics to craft effective strategies and identify areas for improvement.
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