The Pega for Gmail Chrome extension enhances the productivity of Pega Sales Automation users by providing real-time insights directly within their email environment. It leverages Pega’s Intelligent Virtual Assistant (Engagement Edition required) to analyze email text and suggest actions and email responses in real-time. The extension also displays related contacts, leads, opportunities, and organizations when reading Gmail items and Google Calendar events. Users can sync emails and meetings as activities related to objects with a single click, and search across Sales Automation data, creating or editing work objects without leaving Gmail.
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