Startup Ideas AI

Agent Assist enables customer service agents to resolve tickets and phone calls faster by providing instant, tailored answers to highly specific questions. It uses customer documentation to get instant answers to questions and reply back to customers across Chrome. You must be a Brainfish customer to use Agent Assist.

Agent Helper by Swifteq is an AI-powered tool designed to boost the productivity of customer service teams. It suggests sentence completions that are relevant and personalized to each conversation, reducing repetitive typing and ensuring a consistent brand tone. It leverages unsupervised deep learning to detect message-reply patterns in historical helpdesk conversations, providing intelligent autocomplete suggestions to customer service agents.