

Threado AI’s agent assist provides AI-generated responses, summarizes tickets, and refines customer replies. It leverages artificial intelligence to streamline customer support workflows, enabling agents to respond more quickly and effectively. The AI can analyze customer inquiries, generate suggested responses, summarize lengthy conversations, and improve the clarity and tone of agent replies.
28 May 2024
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Engaige AI Agent Assist is a fully AI-based solution designed to supercharge Customer Support teams by autonomously resolving tickets and delivering instant support to customers. It integrates into agents' workflows, helping them draft email and chat responses based on the company's knowledge base. It is currently available for Gmail and Dixa, with more integrations coming soon.
30 May 2024
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