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Chatbot
Instant Answers is an AI-powered chatbot builder that allows you to easily train and customize a chatbot to provide real-time responses to your website visitors. With Instant Answers, you can automate your customer support, enhance your customer experience, and save time. It offers a customizable chatbot and a searchable knowledge base for efficient support.01 Jun 2023Readmore -
Conversational AI
Cohere is a conversational AI platform designed for customer support. It helps customer support teams to resolve tickets faster and reduce costs. By leveraging AI-powered assistance, Cohere finds answers from previous tickets and provides instant solutions to customer queries.07 Mar 2023Readmore -
AI Agent Assist
Engaige AI Agent Assist is a fully AI-based solution designed to supercharge Customer Support teams by autonomously resolving tickets and delivering instant support to customers. It integrates into agents' workflows, helping them draft email and chat responses based on the company's knowledge base. It is currently available for Gmail and Dixa, with more integrations coming soon.30 May 2024Readmore -
AI Assistant
The Kayako Agent Assistant Bot is an extension designed to enhance the Kayako experience by leveraging AI to improve ticket processing efficiency. It integrates into the agent workflow to speed up ticket handling, allowing agents to focus on more complex tasks. The bot offers features like automated ticket analysis, smart recommendations, draft responses, and guided assistance.07 Jun 2024Readmore -
AI Chatbot
PortalX is an AI chat portal on websites that eliminates user technology learning pains and research time. This helps users adopt products faster and reduces product drop-offs. It provides AI-powered software onboarding and use, offering direct answers, automated assistance, and site chatting capabilities.26 Mar 2025Readmore