

IBM Task Mining is a process discovery tool that analyzes user interactions with desktop applications to identify and map business processes. It captures data from employee computer screens, mouse clicks, and keystrokes to create a visual representation of how tasks are performed. This allows organizations to understand inefficiencies, bottlenecks, and deviations from standard operating procedures. By providing insights into actual task execution, IBM Task Mining helps businesses optimize processes, improve productivity, and ensure compliance.
30 May 2024
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