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Identity Verification
11 Mar 2024Readmore -
AI Agent Assist
Threado AI’s agent assist provides AI-generated responses, summarizes tickets, and refines customer replies. It leverages artificial intelligence to streamline customer support workflows, enabling agents to respond more quickly and effectively. The AI can analyze customer inquiries, generate suggested responses, summarize lengthy conversations, and improve the clarity and tone of agent replies.28 May 2024Readmore -
ERP
DuoSoft Yazılım is an outsourced software solutions and development house specializing in custom software, designs, cyber security, and AI services. They offer digital transformation and consulting services for ERP, CRM, HR, LMS, and other business applications. They provide end-to-end digital transformation solutions with fully integrated products, including ERP, CRM, HR, LMS, BI, and Helpdesk systems. They also offer custom software development tailored to unique business needs and digital transformation consultancy.30 Jul 2024Readmore -
AI Assistant
The Kayako Agent Assistant Bot is an extension designed to enhance the Kayako experience by leveraging AI to improve ticket processing efficiency. It integrates into the agent workflow to speed up ticket handling, allowing agents to focus on more complex tasks. The bot offers features like automated ticket analysis, smart recommendations, draft responses, and guided assistance.07 Jun 2024Readmore -
Technical support
Orienta-Bot is an Open AI GPT-4o model dedicated solely to resolving technical support questions for Orienta collaborators. This extension is not public.23 Oct 2024Readmore -
Customer service automation
Hubtype provides customer service automation solutions for enterprises and SMEs. It improves customer experience with WhatsApp automation and next-generation chatbots, offering a platform to build, test, and deploy automated and agent-based customer journeys at scale. The platform includes a messaging-first helpdesk, a drag-and-drop flow builder, and an analytics suite.27 Jul 2024Readmore -
AI
Agent Helper by Swifteq is an AI-powered tool designed to boost the productivity of customer service teams. It suggests sentence completions that are relevant and personalized to each conversation, reducing repetitive typing and ensuring a consistent brand tone. It leverages unsupervised deep learning to detect message-reply patterns in historical helpdesk conversations, providing intelligent autocomplete suggestions to customer service agents.30 May 2024Readmore -
Microsoft 365 Apps
Apps 365 provides a suite of Microsoft 365 business and HR applications on MS Teams & PowerApps, including SharePoint Employee directory, SharePoint Ticketing System, onboarding, timesheet, and time off manager. It aims to simplify HR operations and enhance team collaboration within the Microsoft 365 environment. They offer solutions for contract management, helpdesk support, time management, asset tracking, recruitment, and more.10 Aug 2024Readmore -
Ticketing software
Userscom is a simple, smart, AI-powered ticketing software designed to optimize customer support productivity. It transforms actionable tickets into to-do lists, organizes them into tabs, and offers a clean user interface. Userscom helps turn more visitors into customers with its budget-friendly AI-powered features, including a free plan. It aims to keep customer support efficient with zero clutter or chaos, enabling users to build meaningful customer relationships and respond to queries 3x faster, saving 4 hours daily.27 Apr 2024Readmore -
AI Chatbot
Supportbot Pro is an AI-powered support agent that integrates with your website. It uses your data to answer customer questions and generate leads. It is easy to install, customizable, and secure. The AI-powered chatbot leverages your company data to answer customer questions and generate leads.20 Jun 2024Readmore