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Identity Verification
11 Mar 2024Readmore -
ERP
DuoSoft Yazılım is an outsourced software solutions and development house specializing in custom software, designs, cyber security, and AI services. They offer digital transformation and consulting services for ERP, CRM, HR, LMS, and other business applications. They provide end-to-end digital transformation solutions with fully integrated products, including ERP, CRM, HR, LMS, BI, and Helpdesk systems. They also offer custom software development tailored to unique business needs and digital transformation consultancy.30 Jul 2024Readmore -
AI Agent Assist
Threado AI’s agent assist provides AI-generated responses, summarizes tickets, and refines customer replies. It leverages artificial intelligence to streamline customer support workflows, enabling agents to respond more quickly and effectively. The AI can analyze customer inquiries, generate suggested responses, summarize lengthy conversations, and improve the clarity and tone of agent replies.28 May 2024Readmore -
AI Assistant
The Kayako Agent Assistant Bot is an extension designed to enhance the Kayako experience by leveraging AI to improve ticket processing efficiency. It integrates into the agent workflow to speed up ticket handling, allowing agents to focus on more complex tasks. The bot offers features like automated ticket analysis, smart recommendations, draft responses, and guided assistance.07 Jun 2024Readmore -
Customer service automation
Hubtype provides customer service automation solutions for enterprises and SMEs. It improves customer experience with WhatsApp automation and next-generation chatbots, offering a platform to build, test, and deploy automated and agent-based customer journeys at scale. The platform includes a messaging-first helpdesk, a drag-and-drop flow builder, and an analytics suite.27 Jul 2024Readmore